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Privacy Policy

Welcome to CBD & More Company ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that identifies you directly or indirectly when you use our website.

Personal Information

Depending on how you interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment-related information (processed securely through third-party payment providers)

  • Account login credentials (if you create an account)

  • Order history

  • Customer support communications

 
Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Language preferences

  • Pages visited

  • Date and time of access

  • Referral websites

  • Shopping activity

  • Cookie identifiers

This information helps us improve our website performance and customer experience.

2. How We Collect Information

We collect information in several ways, including:

  • When you create an account

  • When you place an order

  • When you subscribe to newsletters

  • When you contact customer support

  • When you complete forms on our website

  • Through cookies and similar technologies

  • Through analytics tools

  • Through advertising platforms

 

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Deliver products to your shipping address

  • Process payments securely

  • Provide customer service

  • Respond to inquiries

  • Send order confirmations and shipping updates

  • Improve website functionality

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Conduct business analytics

  • Send promotional emails and marketing communications when permitted by law

 

4. Cookies and Similar Technologies

Our website uses cookies, pixels, and similar technologies to improve functionality and enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Personalize content

  • Measure advertising effectiveness

You may disable cookies through your browser settings; however, doing so may limit certain website features.

 

5. Analytics and Tracking Technologies

We may use analytics services to better understand how visitors use our website.

These technologies may collect information such as:

  • Pages viewed

  • Time spent on pages

  • Device type

  • Browser information

  • Geographic region

  • Referral sources

  • Website performance metrics

The information collected helps us improve our products, services, website functionality, and customer experience.

 

6. Marketing Communications

If you subscribe to our mailing list or otherwise opt in, we may send promotional emails regarding:

  • New products

  • Special offers

  • Discounts

  • Company news

  • Educational content

  • Product recommendations

You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send transactional emails related to your purchases, shipping updates, account notifications, or customer support requests.

 

7. Product Information

CBD & More Company offers wellness products intended for adult consumers.

Product information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a qualified healthcare professional before using CBD or other wellness products, particularly if they are pregnant, nursing, taking medication, or have a medical condition.

We encourage customers to review product labels and usage instructions carefully before use.

8. Payment Processing

To complete purchases on our website, payments are processed securely through trusted third-party payment service providers. We do not store or retain your complete credit card or debit card information on our servers.

Payment processors may collect information necessary to authorize and process your payment, including billing details and payment credentials. Your payment information is handled in accordance with the privacy policies and security standards of the respective payment providers.

9. Order Fulfillment and Shipping

To fulfill your orders, we may collect and use your name, shipping address, phone number, and email address. This information is shared only with shipping carriers and fulfillment partners as necessary to deliver your purchases and provide shipment tracking updates.

We use this information solely for order processing, delivery, customer support, and related communications.

10. Sharing of Information

We respect your privacy and do not sell your personal information to third parties.

We may share your information only in the following circumstances:

  • With payment processors to complete transactions.

  • With shipping and fulfillment partners to deliver your orders.

  • With technology providers that support our website, hosting, security, analytics, and customer communications.

  • With professional advisors such as accountants, auditors, or legal counsel when necessary.

  • When required by law, court order, subpoena, or other legal process.

  • To protect our rights, property, customers, or the safety of others.

  • In connection with a business merger, acquisition, restructuring, or sale of assets.

All third-party service providers are expected to protect your information and use it only for authorized business purposes.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Process and complete orders.

  • Provide customer service.

  • Maintain business records.

  • Comply with legal and tax obligations.

  • Resolve disputes.

  • Enforce our agreements.

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of the information.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

  • Secure encrypted connections (SSL/HTTPS)

  • Password-protected systems

  • Restricted employee access

  • Secure payment processing

  • Routine website maintenance and monitoring

While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

13. Your Privacy Choices

You have choices regarding how your personal information is used.

Depending on applicable laws, you may:

  • Access your personal information.

  • Request corrections to inaccurate information.

  • Request deletion of your personal information.

  • Update your account information.

  • Opt out of marketing communications.

  • Disable cookies through your browser settings.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

14. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services for your convenience.

Please note that we are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.

15. Social Media Features

Our website may include links to social media platforms such as Facebook, Instagram, YouTube, TikTok, or other services.

If you interact with these platforms through our website, your interactions may be governed by the privacy policies of those respective platforms. We encourage you to review their privacy practices before engaging with their services.

16. Children's Privacy

Our website is intended for adults and is not directed toward children under the age of 18.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information promptly.

Parents or legal guardians who believe that a child has provided personal information through our website may contact us so that appropriate action can be taken.

17. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), subject to applicable exceptions.

Depending on applicable law, California residents may have the right to:

  • Know what categories of personal information we collect.

  • Request access to the personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Request information regarding how personal information is shared or disclosed.

  • Limit the use of certain sensitive personal information where applicable.

  • Not be discriminated against for exercising your privacy rights.

To exercise any applicable privacy rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

 

18. Other U.S. State Privacy Rights

Residents of certain U.S. states may also have privacy rights under applicable state laws.

Where required by law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete personal information.

  • Obtain a copy of your personal data.

  • Opt out of certain targeted advertising or data processing activities where applicable.

We will respond to verified requests in accordance with applicable legal requirements.

 

19. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that allows users to indicate a preference regarding online tracking.

Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to these browser requests.

 

20. International Visitors

Our website is intended primarily for customers located within the United States.

If you access our website from outside the United States, please understand that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

 

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or services.

When changes are made, we will update the "Effective Date" at the top of this Privacy Policy. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

 

22. FDA Disclaimer

CBD & More, LLC provides CBD and wellness products for general informational and consumer use.

"These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease."

 

23. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

CBD and More, LLC

Owner/Founder:
Niles Reinhardt

Phone:
(828) 337-1597

Website:
www.cbdandmorecompany.com

We will make reasonable efforts to respond to privacy-related inquiries and requests in a timely manner.

 

24. Consent

By accessing, browsing, creating an account, placing an order, or using this website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website.

 

25. Effective Date

Effective Date: June 30, 2026

This Privacy Policy may be updated from time to time to reflect changes in our business practices, services, or applicable laws.

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